
Behavioral Health · Texas
Behavioral health clinic cut denials and recovered aging AR
A multi-provider behavioral health group reduced first-pass denials and cleaned a backlog of unpaid claims with dedicated RCM and admin support from Bizdaar.
Challenge
The clinic faced rising first-pass denials, incomplete documentation follow-up, and no clear owner for aging AR. Front-desk staff spent evenings in payer portals while patients waited on hold during clinic hours.
Solution
Bizdaar assigned a dedicated practice manager, scrubbed claim workflows for common behavioral health denial themes, tightened pre-submission checks, and ran a weekly denial/AR worklist with status notes the clinical leads could understand.
Results
Top 5 reasonsDenial themes tracked weekly
Named worklistAR ownership
ProtectedFront desk capacity